Calls to NHS hotline peaked in week before Christmas

Volume of calls to 111 service reached highest level in 2017 during seven days to Christmas Eve, NHS England figures show

Non-emergency calls to the NHS hotline reached the highest level for the year in the week before Christmas, official figures have shown.

NHS England’s weekly operational update showed a spike in the number of calls to its 111 service in the seven days up to Christmas Eve, 396,262, compared with 325,042 the previous week.

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Continue reading... December 29, 2017 at 04:28PM